We have gathered the most frequently asked questions for you.
Q:How long does delivery take?
A: Usually We delivery your purchase within 30 minutes.
Notice: After paying for WOW Gold, please contact our 24/7 online Live Support ASAP. For over 80-90% orders, we can collect the gold for you during the conversation. You are also highly recommended to provide a phone number & MSN that you can be reached most time of the day so that we can contact you when the gold is ready.
Q:Where do you deliver to?
A: For our customer's safety and convenience, we will make Person-to-Person in game online trading of your wow gold. But we cannot be responsible for delays caused by issues outside of our control, such as network congestion, server downtime, or buyer email difficulties.
ATTENTION: World of Warcraft US Servers
Please pay attention to distinguish whether the servers of the World of Warcraft US or the Euro Servers store, make sure you are ordering the correct server.
Q:Why do we need your phone number?
A: We may need to call you for verification purposes before delivery. With your current phone number we are able to verify & complete your order in the quickest possible time (under 30 mins).
Q:What kind of payment types can I choose to pay for my order on your website?
A: We accept payments by Paypal, Western Union, money order as well as checks E-checks.Paypal is our preferred method of payment though ,if you do not have one, you can also pay by credit cart, such as Visa MasterCard, Discover and American Express is also acceptable. What sort of information shall be included with my payment.
Q:What information should I include with my payment?
A:You must include your character's name, server and faction to avoid unnecessary delays. We will not be able to deliver anything without your character's name.
Q:How long does it take for me to get the gold after I have made the payment?
A:As for the delivery time, Brogame enjoys the applause given by its loyal customers for having been so quick and secure. To make this online transaction be safer to be carried out, some certain degree of verification will have to take place,such as E-mail as well as call verification. But once the payment goes through, shipment will be ready for you.
Q: May I know in which way the gold shall be transferred ?
A: Gold you ordered will be transfered to your character via in-game mailing system or by face to face delivery.Thank you for your cooperation.
Q: Where do I add my informations when I place my order of powerleveling and what informations should be included?
The complete information for your order shall be the in-game account/password/character name/country/ream. Meanwhile,you can put any requests you may have in the comment box,we will try the best we can to comply with this.
Q:Can I play with my character while leveling?
A:Yes! If you want, please contact the live-help at any time, we stop level for a while.When you are in game,please don`t take away or sell the gold and equipment.they are necessary to leveling.after you leave the game,don`t forget to inform the customer service representative.We`ll go on leveling immediately.We also delay the time of accomplishment according to the time you spend in game.Of cause,you can choose the hour service,it is more convenience. |
